Need HELP! Removing something called “Exploit searchterror.com” from my computer. I recently have had…?
admin | 30 June, 2010 | 2 comments
..problems with internet searches. When I click on a link from a search it gets redirected to another search engine or a marketing site, but never goes to the site it is supposed to. I ran a program called Bazooka Scanner and it found the problem. But it does not remove the problem. I’ve run Malwarebytes, IObit Security 360, Advanced System Care with no success. Anyone familiar with this infection and know how to remove it? Any advice will be appreciated!
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run malwarebytes in safe mode and also use avast.com as your anti-virus program – remove Noton or any other anti-virus program before – malware bytes is NOT an anti-virus program -
Your issue is a “rootkit” problem, related to Windows XP mainly, but common to 32bit operating systems. Also generally called “Google Redirect” infection. Two things you can try
How to remove the TDSS, TDL3, or Alureon rootkit using TDSSKiller
►http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller
HitmanPro
►http://download.cnet.com/Hitman-Pro-3/3000-2239_4-10895604.html?tag=mncol
If no luck with the above two, then “Expert” Help will be needed
Start here-I’m infected – What do I do now?
►http://forums.malwarebytes.org/index.php?showtopic=9573
skipping any steps you are unable to complete. Then post a NEW Topic Here.
►http://forums.malwarebytes.org/index.php?showforum=7
One of the expert helpers there will give you one-on-one assistance when one becomes available.
Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.
If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.
After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you’re alerted when someone has replied to your post.
Also, when replying, please use the ADD REPLY button located at the bottom of the page, as this makes the forum easier to read.
Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org